X5b Privacy Policy

Read the full details on how your personal information, payment data, and online activities are collected and protected.

Data Secured Privacy Protected Bangladesh-Focused
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What information is collected

The following information may be collected during registration and use of the x5b platform:

Account and Identity Information

Name, email address, phone number, date of birth, and other registration details. Verification may require copies of national ID or passport.

Device and browser information

IP address, browser type & version, operating system, device model, and screen resolution. This data is collected to improve platform performance.

Payment and transaction details

Deposit and withdrawal details made via bKash, Nagad, or Rocket in BDT, along with transaction IDs and timestamps, are securely stored. Full mobile banking PINs or card numbers are never stored.

Usage Data and Cookies

Information such as pages visited, duration, and betting markets joined is automatically collected via cookies and log files.

Purpose of Data Use

X5b uses collected data solely for the following purposes:

  • To verify accounts and ensure secure login
  • To operate and improve betting, gaming, and payment services
  • To diagnose and prevent technical issues
  • To notify users about relevant promotions and offers
  • Protecting against money laundering and fraud
  • In compliance with applicable laws of Bangladesh

Your personal information is never sold. Data is only shared with third parties when necessary and limited, such as payment processors or authorities for legal reasons.

Learn about cookies and tracking

X5b uses cookies on its website and mobile platforms. Cookies are small text files stored in your browser to create a seamless experience on your next visit.

We mainly use three types of cookies:

  • Essential Cookies: Essential for maintaining login sessions and security.
  • Functional Cookies: Remembers language preferences and other settings.
  • Analytical Cookies: To monitor and improve platform use.

You can control or disable cookies from your browser settings, but some services may become limited.

A player using the x5b app at a tea garden in Sylhet

Data Retention and Security Standards

Encryption Protection

All data transmission is done over encrypted protocols. Industry-standard technology protects your login and payment data.

Data Retention Period

Data is kept while your account is active. After account closure, some information may be retained for legal or regulatory reasons for a certain period.

Shared with third parties

X5b never sells your data. Information is shared only as necessary for payment processing or legal obligations, always prioritizing user protection.

User Rights — Know and Exercise Them

On the x5b platform, you have the following rights:

Data Access

You have the right to request information about the data we hold about you.

Data Correction

You can request to update or correct incorrect or outdated information.

Delete Data

You can request deletion of your data in certain circumstances.

Objection to Processing

You can request to opt out of marketing communications or specific uses.

To exercise these rights, please log in to your account or contact our support team. In FAQ section Find more detailed instructions here.

Policy updates and what you need to do

X5b reserves the right to update this privacy policy anytime. Significant changes will be notified via registered email or the platform. We recommend regularly reviewing this page.

Continuing to use the platform after changes means you agree to the updated policy.

For any policy-related questions, please contact us directly: [email protected]

A user enjoying x5b cricket betting during the Pohela Boishakh festival in Barisal

Start safely — your data is secure with us

Your privacy is always respected at x5b. Join the platform and enjoy the best mobile betting experience in Bangladesh.

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